FAQ

About Our Pearls

Are your pearls real?

Yes. Our pieces use freshwater cultured pearls. Freshwater cultured pearls are real pearls grown in freshwater environments, loved for their soft luster, organic shape, and everyday wearability.

What are freshwater cultured pearls?

Freshwater cultured pearls are real pearls grown in freshwater environments. They are known for their soft glow, natural character, and versatile beauty.

What are baroque pearls?

Baroque pearls are pearls with naturally irregular, organic shapes. Unlike perfectly round pearls, each baroque pearl has its own silhouette, surface, and glow.

Are baroque pearls valuable?

Yes. Baroque pearls are valued for their natural luster, unique shape, individuality, and design setting. Their beauty comes from being perfectly imperfect — each one carries a character that cannot be exactly repeated.

Baroque Shape & Natural Differences

Why does each baroque pearl look different?

Because baroque pearls are naturally formed, no two pearls are exactly alike. Slight differences in shape, size, surface, and luster are part of their natural beauty, not flaws.

Is an irregular pearl a defective pearl?

No. For baroque pearls, irregularity is part of the design. Each pearl has its own organic shape, giving the jewelry a more natural, modern, and one-of-a-kind feel.

Will the piece I receive look exactly like the photo?

Your piece will have the same overall design, style, and quality as shown. Because each baroque pearl is naturally unique, the exact pearl shape may vary slightly. We match pearls by size, tone, and overall look to keep the design consistent.

Wearing & Styling

Will pearl jewelry look old-fashioned?

Not with the right design. AURAM pearl pieces are created with modern silhouettes, organic baroque pearls, and easy everyday styling in mind, so they feel polished without looking dated.

Can I wear baroque pearls every day?

Yes. Many of our pearl pieces are designed for everyday elegance — from workdays and weekends to weddings and meaningful moments. To keep them beautiful, avoid wearing them while showering, swimming, sleeping, or applying perfume.

Are baroque pearls only for weddings?

No. Baroque pearls are beautiful for weddings, but they are also designed to be worn after the special day. They can move easily from bridal moments to everyday outfits, dinner dates, workdays, and self-gifting occasions.

How do I style baroque pearls?

Baroque pearls are easy to style with modern outfits. Wear them with a white shirt, black knit, blazer, denim, satin dress, or wedding guest outfit for a look that feels soft, polished, and effortless.

Pearl Care

Can pearls get wet?

We recommend keeping pearls away from water, perfume, lotions, and harsh chemicals. A little moisture from normal wear is usually fine, but regular exposure to water may affect the pearl’s surface and the metal finish over time.

How should I care for my pearl jewelry?

After wearing, gently wipe your pearls with a soft dry cloth. Store them separately in a soft pouch or jewelry box, and avoid airtight plastic storage, perfume, chemicals, and direct moisture.

How should I store pearl jewelry?

Store your pearl jewelry separately in a soft pouch or jewelry box to avoid scratches. Keep it away from direct sunlight, moisture, and strong chemicals.

Comfort & Materials

Are your earrings suitable for sensitive ears?

Many of our earrings are made with hypoallergenic or nickel-free options. Please check the material details on each product page before ordering, especially if you have very sensitive ears.

Are the pieces lightweight enough for daily wear?

Most AURAM pieces are designed to feel comfortable and wearable for everyday styling. For each product, please check the size and material details for a better idea of weight and fit.

Gifting & Packaging

Is this jewelry good for gifting?

Yes. AURAM pearl jewelry is designed to feel meaningful, elegant, and gift-ready. It is suitable for birthdays, Mother’s Day, bridesmaids, anniversaries, milestones, or as a thoughtful gift for yourself.

Will there be pricing information inside the package?

No pricing information is included inside the package, so you can send it directly as a gift.

Is gift packaging included?

Each piece is prepared with a clean, gift-ready presentation. Packaging details may vary by product, so please check the product page for the most accurate information.

Shipping, Returns & Support

What is your return policy?

If the piece does not feel right for you, please contact us within the return window. Items must be unworn, unused, and in their original condition. For hygiene reasons, earrings may have special return restrictions depending on your local policy.

What if my item arrives damaged?

If your item arrives damaged, please contact us as soon as possible with your order information and clear photos of the package and item. We will review the issue and help you with the next step.

How can I track my order?

Once your order has shipped, you will receive tracking information by email. Please allow some time for tracking updates to appear after shipment.

Can I send the order directly as a gift?

Yes. You can send the order directly to the recipient’s address. No pricing information is included inside the package.